How do I authenticate my domain to send email from BOMA?
Email authentication tells providers like Gmail and Outlook that BOMA is authorised to send on your behalf - without it, your emails may land in spam. This article explains how to get it set up with BOMA's help in under 30 minutes.
Why does this matter?
Domain authentication is a technical requirement that tells email providers (Gmail, Outlook, Yahoo) that BOMA is authorised to send emails on behalf of your firm. Without it, your emails are more likely to be filtered into spam — or blocked entirely.
Since 2024, major email providers have made authentication mandatory. If your domain isn't authenticated, you risk:
- Emails to clients landing in spam or being rejected
- Missing open rates and click tracking in BOMA
- Damage to your firm's sender reputation over time
The good news: BOMA handles the technical setup for you. You just need to initiate the process.
How to set up domain authentication with BOMA
Authentication is a one-time setup. Once it's done, you won't need to think about it again. Here's how to get it sorted:
- Send your domain name to the BOMA support team. Your domain is the part of your email address after the @. For example, if your email is jane@smithaccounting.co.nz, your domain is smithaccounting.co.nz.
- You can reach support by:
- Emailing support@bomamarketing.com, or
- Clicking the Help button inside the BOMA app
- BOMA will generate your authentication records and send them to you along with step-by-step instructions for adding them to your domain settings.
- Once you've made the changes, reply to the support ticket to let the team know.
- BOMA will test the records and confirm everything is working. They'll notify you when it's complete.
The whole process typically takes less than 30 minutes of your time. BOMA's team handles the technical verification.